To create your account, simply click here https://vanaviltextile/account/register. Alternatively, you can create your account when making your purchase.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

If you forgot your password, don’t worry! On the login screen, click “Forgot password?” then enter your email so we can send you a recovery email.

To modify personal information such as your billing or shipping address, simply click “Edit addresses” in your account. You can then edit or add a new address.

All personal information you provide when placing an order or creating an account will be used solely within the scope of our commercial relationship. Your data will never be shared, sold, or disclosed to third parties. In accordance with French data protection law (loi informatique et libertés of January 6, 1978), you have the right to access and correct your personal data.

We currently ship to all countries in the European Union and internationally, with no limits. Outside metropolitan France, delivery times may be slightly modified depending on destination. For international deliveries, the recipient may be required to pay customs fees in accordance with the destination country’s legislation.

We offer Collisimo and Mondial Relay delivery services.

We apologize. Mondial Relay may change your relay point due to:

The relay cannot accept more parcels (overload).

The relay was closed during delivery.

In these situations, we cannot change the relay point after finalization, but we'll try to help. Please contact after-sales service for assistance.

Accepted payment methods: Paypal, Visa, Carte Bleue, Mastercard, American Express, Apple Pay.

Your banking information is used only for your purchase on bohm-paris.com via the payment gateway Stripe, which complies with European DSP2 and strong customer authentication. No banking information is stored. Our site is 100% secure (HTTPS) and hosted on OVH.

After selecting items, you can edit your cart via the icon at top left. To checkout, click “pay,” then enter your details (e-mail, shipping address, phone). You will receive an invoice by email confirming your purchase.

Once your order is confirmed, we cannot offer cancellations or changes.will be provided in your confirmation email.

After purchase, we process your order within 24 hours. Once the carrier has your parcel, we send you the tracking number by email or SMS. In France, expect 3 to 5 business days for delivery.

You'll receive a tracking number via email, which you can use on the carrier’s website to follow your package.

You have 14 days to return your order for an exchange or refund, except for saris that have been fully opened and damaged products.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

To make a return, you must send an email to vanavil.gagnyy@gmail.com with photos of the products. You will then be given a postal address.
The costs and risks associated with the return are the responsibility of the customer. The loss of the parcel by the postal services is your responsibility and will not give rise to any refund or exchange.

Shipping fees are not refunded when a refund is issued.